KM World 100
Exsys Selected by KMWorld

100 Companies That Matter
in Knowledge Management in 2009
“Our judging process taps the individual and collective wisdom of colleagues, analysts and system integrators considering more than a thousand companies in the broad knowledge management arena. We have always maintained that knowledge management is an attitude—a commitment to taking full advantage of all the information at an organization’s disposal and delivering it to the appropriate constituencies to facilitate decision-making at every possible level.

The mission became even more critical as we saw the economy begin to unravel last year. Never before had there been such far-reaching circumstances that affected identifying the selection of the organizations we publish. Nevertheless, we had to factor the companies’ ability to not only survive a potential catastrophe but also thrive and deliver solutions to help their customers succeed. This company embodies as part of its culture the agility and limber execution of its mission. They embrace a spirit of innovation and adaptability, and embody the resiliency and wisdom to identify and act upon areas requiring improvement and, more importantly, those of their customers. ”
Hugh McKellar, Executive Editor

View From The Top
Dustin Huntington - President, Exsys Inc.

Getting It Right - Cost Cutting and Time Savings
Through Knowledge Automation
Dustin Huntington

Exsys Corvid®provides an easy way to capture scarce, expert knowledge on decision-making tasks, to produce interactive online systems that emulate conversations with human experts to solve problems and provide situation-specific advice.

Businesses everywhere are now scrambling to be as streamlined and efficient as possible. Resources are stretched thin and more and more functions are becoming “self-service”. A lack of readily available answers to specific problems for customers and employees makes these difficult or confusing situations even worse, resulting in errors or inaction - costs businesses cannot afford.

For over 26 years Exsys Inc. has been helping companies build practical cost effective knowledge automation systems that solve real-world problems and produce impressive, measurable R.O.I.s. Common application areas are:

  • Capturing Corporate Knowledge
  • Diagnostics and Repair
  • Web Self-Service Customer and Technical Support
  • Pre-Sales Advice for Prospects
  • Configuration of Complex Systems
  • Best Practices
  • Regulations and Compliance
  • Smart CRM
  • Web Site Concierge Systems
  • Smart Questionnaires
  • Business Rules

Corvid is designed to allow non-programmers to build systems that would be almost impossible by other techniques. Proven across industries, government and military applications, Exsys is a world leader in knowledge automation expert systems with powerful, but easy to use tools capable of handling the most demanding tasks.


Contact Exsys to discuss your knowledge automation needs and
to set up an individualized web conference project review. For free software eval.
E-mail: info@exsys.com or call +1.505.888.9494