Exsys Corvid How To - Building W.I.N.K. (What I Need to Know) Site Guides

Using Exsys Corvid^® Knowledge Automation Expert System tools, WINK – What I Need to Know web site guides are easy to build and implement. They dynamically build Web pages of specific information and answers that prospects, customers, partners and employees need from business Web sites and intranets.  

WINK systems use Exsys Corvid software and Inference Engine to provide Web-based expert "consultations" that ask questions and determine what content is relevant to a visitor. A custom Web page is compiled that includes all of the applicable information specific to their interests and requirements, based on logical criteria built into the system. This saves time, and provides compelling content without visitors having to browse through unrelated data or information they don't need.

The more complex a site, the more it needs WINK to organize and present information. The Web makes it possible to have very extensive sites with levels of content for many types of visitors. However, site visitors can often become confused and frustrated drilling down through many layers of information to find the answers they need. WINK – What I Need to Know systems provide an effective way to provide content customized for each Web site visitor based on logical rules, rather than relying on random browsing.  

Exsys Knowledge Automation software has commands for building HTML report files that WINK is based on. A Corvid WINK system can use sections of HTML from pages already on a Web site. The ability to use existing Web pages to add specific items into WINK reports, greatly simplifies building this new type of interactive online system, and allows easy reuse of site content. Also, you can front-end systems with all the rich media capabilities of Adode Flash – a very unique way to make Flash apps SMART!

Exsys WINK – What I Need to Know site guides empower Web sites, kiosks, banner ads and e-mail with unique interactions that save time, lower costs, increase site traffic, and result in increased customer satisfaction, repeat sales and a unique competitive edge. WINK Site Guides assure that Web site visitors are given information that they need, and that they get their questions answered.

An Exsys WINK - What I Need to Know Site Guide > Run System

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