Support Options   Exsys Support FAQs

Below are the most frequently asked Exsys software support questions. Click on a question for specific instructions or download a PDF file of all the questions.
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Installing Exsys Corvid

I get an error message that the Screen Resolution is not high enough.

I can't access a specific page on the www.exsys.com Web site.

I get the error message: Code did NOT register system, but...

I get an error message about the User Level or Administrator privilege.

Problems Building System with the Corvid Editor

I have an evaluation version of Exsys Corvid and it has timed out. What can I do?

I get an error message about exceeding the 150-node evaluation limit.

Can I make copies of the Corvid software?

What HTML codes can I use in my system?

Can I run the system on the server by hitting the Run icon in the Corvid Editor?

How do I create an icon that starts Corvid and loads my system?

How do I produce system Results that can be printed?

I get the error message "Error creating runtime file - invalid name or file protection".

How can I prevent the user from going past the Results Screen?

How do I display a "Goodbye" Page at the end of a run, or go to another system?

I can't print my system from the Corvid Editor.

How do I determine what Java is using as the CLASSPATH?

What languages can I build my system in?

What programs can display RTF documents with formatting?

How do I determine the IP address of my server?

Running Systems

I get a "Version Mismatch" error when running the system.

The applet hangs displaying a gray window.

A screen that should be asking a question is empty.

I am not able to run systems as Java applications.

How do I get the latest version of the Java VM for my Browser?

How can I determine which version of the Corvid Runtime is being used to run a system?

I get the error message "Cannot find/read filename".

My reports don't work.

How do I turn on Trace or view the Java Console from the Applet?

I get the error message: Access is denied.

How can I run my system as a standalone system?

How do I deploy an Applet-based system to a Web Server?

I'm running from a Macintosh and get an "ERROR TYPE 3".

How can I be sure an earlier .jar file is not being cached by the browser?

When I input a value for a Date Variable, Corvid does not accept it.

How do I distribute my system on CD?

I get the error message ERROR: External Applet - NULL applet.

I get the error message Error: java.sql.SQLException: [Microsoft][ODBC Microsoft Access 97 Driver] Too few parameters. Expected 1.


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